Firstly, we established a full and thorough understanding of the project from a cultural perspective before meticulously planning every last detail following the insistence that there be no compromise anywhere.
The research into, and identification of, exactly what was needed to realise the vision to be able to recommend solutions which could faultlessly deliver on its promises.
There were two solid years of research into the likely technology partners, the hardware and software on offer and its ability to deliver without compromise to the standards demanded.
By accompanying Chatham Billingham on research trips to, what were then, the most highly advanced parking destinations in Europe and seeing how things operated under stress first hand, no stone was left unturned in pursuit of excellence.
Once Dragon were convinced of the way forward recommendations were made and accepted and the process of integration, testing, refining, reviewing and further testing began.
After three and a half years of work the result is the best car parking experience possible, available to all. B4 Parking is a place for people first and foremost, but also a place where they can leave their cars, securely and safely.
The ability to integrate all the different elements of the systems across two different platforms and make them operate seamlessly on a Private Cloud was a non-negotiable necessity.
The two separate IT platforms that run the entire operation are mission critical with data flowing between them constantly every millisecond of the day. The ANPR cameras, barrier systems and back end systems integrate seamlessly and the billing platform is fast, accurate and above all secure. In this environment, systems failure is not an option.
The business’s success is down to, and entirely dependent upon, the robust and dependable critical systems infrastructure Dragon IS specialise in.
Whilst the technology is all around the customers, it is not intrusive. B4 Parking is a well-lit and secure environment, making female drivers in particular feel very safe. Everything is of the highest quality from the lifts, the floor surfaces and CCTV cameras through to the lighting, LED instruction screens and payment systems.
“We didn’t quite realise what the technology requirements entailed but Dragon were able to piece it together perfectly and to identify and procure the most effective pieces of the jigsaw and subsequently get it all working seamlessly – just as we wanted,” says Alan Chatham, Principal at Chatham Billingham. “They are an excellent company to work with and we trust them implicitly.”