Trusted and proactive IT Support and Managed IT Services Milton Keynes

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Privacy & Cookie Policy

This privacy policy covers your usage of and interactions with (‘Website’) which is owned and operated by Dragon Information Systems. This policy, together with our business Terms and Conditions, explain how Dragon Information Systems may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

If you have any questions in relation to our use of your details, please write to us at Dragon Information Systems, 6 Bassett Court, Newport Pagnell, Buckinghamshire, MK16 0JN.

1. How we collect information about you

We may collect information about you when you:

• Visit the Website, and other sites accessible from the Website.

• Register for our newsletter or services on the Website.

• Submit a form on this website or contacting us e.g. in writing, email, phone call.

2. What we do with the information we collect

We use this data to contact you in relation to your enquiry. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To manage and improve the Website.

• Tell you about important changes to the Website and our services.

• Understand your IT behaviour to develop and improve our products and services

3. Access to and sharing of data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Access to the data we collect is limited to the members of our staff who require that data to perform their duties. We may share any data we collect if we are required to share data with the legal authorities to fulfil our obligations under the law of England and Wales.

If we wish to access or share your data in any way not described in this privacy policy, we will contact you beforehand and only proceed with your explicit consent.

4. Use of Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

5. Changes to this privacy policy

We may occasionally make changes to this privacy policy. Following any changes, the date at the bottom of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated privacy policy.

Last updated May 2016