Trusted and Proactive IT Support and Managed IT Services
Trusted and Proactive IT Support and Managed IT Services
Domus Nova had grown from two to 30 people over 12 years and the needs of their business and technology had changed dramatically in that time. When they approached Dragon IS they had reached a point where they needed to find a more efficient system to their archaic hardware servers which were no longer fit for purpose.
The problems they were facing and areas that needed to be addressed were:
Domus Nova required a holistic overview of their entire current IT i and communications infrastructure to make it more seamless, more secure, requiring less bandwidth and lower costs.
Cloud computing makes sound business sense for small and medium sized business. Lowering overheads and streamlining the way data is stored means less hassle and lower costs.
Changing IT service provider can be a major concern. Our on boarding process ensures we anticipate our customers every need to make any move successful and trouble free.
At Dragon we have a very strategic boarding process which involves sitting down with all new customers and gaining an insight into how the company works and carrying out an environmental analysis of their IT systems. This process was absolutely key to the Domus Nova project.
An holistic review of Domus Nova’s enabled us to understand exactly what they had in place at the time, and what their short, medium and long term goals were. At the time we joined Domus Nova they were intending to grow the business over the next 2 years and with this information we were able to forward a series of proposals with their future business plans in mind.
The benefits of moving to the cloud for Domus Nova have been considerable:
We implemented a revolutionary Cisco Meraki cloud managed wireless system and streamlined Domus Nova’s network by re-organising the way they way their servers were used and they way they shared data between their sites. Used in partnership with Dragon IS’s proactive monitoring systems and remote support we can now diagnose and fix issues on their servers remotely and instantly. This has dramatically reduced the amount of engineering time required on site as well as their support bill.
In consultation with their existing telephony provider, we also moved the company over to a full Voiceover IP system making further cost savings.
With their longer term business goals in mind, we built a modular system for Domus Nova with fixed set up costs and support fees. This allows their IT needs to be seamlessly scaled up if they want to open a new branch and to easily project any IT infrastructure costs into their future plans.
Moving to the cloud has many benefits:
IT outsourcing should be easy, flexible and accessible. We’re offering a FREE ASSESSMENT to help your business understand its IT needs and health.
Simply call 0330 363 0055 or complete the form.
Call Us
