Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.
We are Dragon Information Systems Ltd. Our address is 6 Bassett Court, Newport Pagnell, Buckinghamshire, MK16 0JN. You can contact us by post at the above address, by email at firstname.lastname@example.org or by telephone on 0330 363 0055.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
When you submit an enquiry via our website, we ask you for your name, contact telephone number, email address and company name.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
Your enquiry is stored and processed by us locally and we do not share you information with anyone else.
We do not use the information you provide to make any automated decisions that might affect you.
We keep enquiry emails for two years, after which they are securely archived and kept for seven years, when we delete them. CRM records are kept for three years after the last contact with you.
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
Information Commissioner’s Office
Cheshire, SK9 5AF
We will update the date of this document each time it is changed.
Last updated May 9th 2018