Dragon IS has worked with the team at Essendon Accounts for more than six years, managing all of the company’s IT requirements, including providing consultancy, technical support and data back-ups.
For Essendon, outsourcing its IT requirements to Dragon was a natural choice with both companies sharing similar values and a people-centric work ethic.
Specific IT requirements:
Dragon began by reviewing Essendon’s existing IT infrastructure and advising on appropriate changes and enhancements.
Team members can now work remotely, including from client offices, with secure access to all the systems they need. The IT system also fully integrates with existing accounting software, ensuring Essendon’s own structures keep pace with any advances being made. At the same time, it is designed to scale as the company grows, allowing new employees to quickly and easily be added.
Offsite data back-ups provide the team with complete peace of mind that in an emergency, it will always be business as usual. And in the event of any issues, Essendon can contact Dragon’s helpdesk for expert support, which further minimises any potential downtime.
In addition, working with Dragon supports Essendon’s commitment to move to a paperless office and its broader sustainability goals, which already sees the company planting a tree for every tax return produced.
Roger Eddowes, Founding Partner
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