Strategic IT Systems Review
At Dragon we have a very strategic boarding process which involves sitting down with all new customers and gaining an insight into how the company works and carrying out an environmental analysis of their IT systems. This process was absolutely key to the Domus Nova project.
An holistic review of Domus Nova’s enabled us to understand exactly what they had in place at the time, and what their short, medium and long term goals were. At the time we joined Domus Nova they were intending to grow the business over the next 2 years and with this information we were able to forward a series of proposals with their future business plans in mind.
Solution: Moving to the Cloud
We implemented a revolutionary Cisco Meraki cloud managed wireless system and streamlined Domus Nova’s network by re-organising the way they way their servers were used and they way they shared data between their sites. Used in partnership with Dragon IS’s proactive monitoring systems and remote support we can now diagnose and fix issues on their servers remotely and instantly. This has dramatically reduced the amount of engineering time required on site as well as their support bill.
In consultation with their existing telephony provider, we also moved the company over to a full Voiceover IP system making further cost savings.
With their longer term business goals in mind, we built a modular system for Domus Nova with fixed set up costs and support fees. This allows their IT needs to be seamlessly scaled up if they want to open a new branch and to easily project any IT infrastructure costs into their future plans.