Parking Shop Direct is a specialist in car park management and parking enforcement solutions. Based in Turvey, north Bedfordshire, the company supplies highway signs, traffic management and pedestrian safety products, along with permit and document printing for customers across the UK.
Parking Shop Direct first approached Dragon about managing its IT back in 2010 after being unhappy with a previous provider. As well as undertaking a comprehensive review and update of the company’s existing systems and equipment, Dragon provides a full range of IT services, including maintaining hardware, monitoring systems, remote back-ups and responding to ad hoc issues as needed.
When the COVID19 lockdown was introduced in March 2020, Dragon ensured that all team members had remote working capabilities. Laptops were configured, giving remote access to office PCs and all the data and systems necessary.
David Peach, MD at Parking Shop Direct, commented: “Like a lot of organisations, we had to revert to remote working and Dragon helped us action that at very short notice.
“Our previous IT provider wasn’t providing a service I was happy with and I had little confidence in their technical expertise. Working with Dragon is completely different. They really know their stuff and are also very helpful in offering help and advice whenever I need it. I don’t worry about anything anymore, as I know our IT is in safe hands.”
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