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Cybersecurity isn’t always a top priority for small businesses, who are often busy focusing on the task at hand – landing sales and keeping customers happy.
Unfortunately though, if you’re an SME, then splashing out on the latest antivirus software and sitting back and crossing your fingers is unlikely to offer much protection against the growing threat of cybercrime.
The result of a successful attack could be devastating – both financially and for the company’s reputation – and sadly there is no magic bullet or quick fix. It’s about introducing layers of security that together help reduce the risk and minimise the potential damage an attack might cause. And that includes reducing the risk of human error.
Phishing emails remain one the most successful forms of attack and all it takes is one click by an unsuspecting employee. Impersonating customers and using social engineering techniques that aim to entice important information to be shared by employees, are also common strategies used by scammers.
Which is why promoting employee cyber awareness and education is so vital, whether you’re a small business or a large multinational.
In our recent blog, How to prevent human error from causing a cyberattack at your business, we looked at the steps small businesses can take to lower their risk of a successful attack. And here, we going to specifically focus on the issue of employee cybersecurity training and what you need to think about.
Employee cybersecurity training is exactly what the name suggests – training given to employees that helps educate them on cybersecurity risks, challenges and procedures.
There are numerous forms it can take and ways it may be delivered, including online courses and enlisting the support of an external training specialist.
Helping employees understand the importance of cyber awareness is a vital first step. According to the National Cyber Security Centre (NCSC): “Some organisations struggle to explain why cyber security is something that all staff should care about. Even larger organisations (with dedicated training resources) find it difficult to explain the technical aspects of cyber security in ways that are relevant to their staff, so that they can help keep their organisations (and themselves) safe from cyber attack.”
It is for this reason that the NCSC has pulled together an e-learning training package, called ‘Staying Safe Online: Top Tips for Staff‘. It is totally free, easy-to-use, takes less than 30 minutes to complete and is a great place to start if you’re totally new to implementing training of this nature.
One of the reasons small businesses are a target for cyberattacks is because they tend to lack the IT resource of larger organisations, leaving them more vulnerable. However, this needn’t be the case.
Outsourcing your IT to a professional company gives you the technical support you need to prevent a cyberattack in your business. You’ll benefit from round-the-clock monitoring and the latest system updates, so your IT infrastructure is always as secure and resilient as it needs to be.